Account Deletion
Last Updated: May 22, 2026
This page explains how Dockcast users can delete their account and associated personal data.
How to Delete Your Account
You can delete your Dockcast account from either the mobile app or the Dockcast website.
Option 1: Delete from the Mobile App
- Open Dockcast and sign in to your account.
- Go to your Profile page.
- Click the Delete Account button in the Delete Account section.
- Confirm the deletion in the in-app confirmation popup to complete permanent deletion.
Option 2: Delete from the Website
- Go to the Dockcast website and sign in to your account.
- Open your Profile page.
- Click the Delete Account button in the Delete Account section.
- Type DELETE in the confirmation field and submit to complete permanent deletion.
You do not need to send a separate request by email to delete your account. If you only need clarification about what will be deleted, contact hello@dockfinder.com.
What Data Is Deleted
- User profile data stored by Dockcast User Service (for example: profile fields such as name, email, phone, and host profile fields when present).
- Authentication account in Amazon Cognito.
- Access to the deleted account from both app and web clients.
What Data May Be Retained
Some data may be retained in other Dockcast services and external systems where automatic cross-service deletion is not currently performed by the account deletion endpoint.
- Booking, payment, payout, and transaction records that may be required for legal, accounting, tax, fraud prevention, or dispute resolution obligations.
- Notification history and device-token related records in separate services until separately removed by service-specific processes.
- Operational audit/deletion logs used for security and compliance.
Retention Periods
User Service account/profile deletion is processed immediately after confirmation. Retained records in other systems are kept only as long as required for legal, security, compliance, accounting, or operational needs.
Contact
If you need help or need clarification about account deletion, contact:
Dockcast Support
hello@dockfinder.com